Booking conditions and rental conditions

Before paying for the reservation, the tenant is required to read these terms and conditions. By paying the reservation/advance payment, the tenant accepts these conditions.

The person making the reservation must be of legal age 18 and is responsible for compliance with the terms and conditions for the entire group.

The tenant may not hand over the cabin to a third party without the written permission of Kolmen Koukun Oy’s representative.

The tenant receives an information letter and key box code by email before the start of the rental period. The rental period starts at 16:00 on the day of arrival and ends at 12:00 on the day of departure.

It is recommended to keep the key in the key box during the rental and also leave it in the key box when leaving. If you forget the key during the rental period, you can ask the innkeeper to open the door, the innkeeper will charge the tenant an opening fee according to his own price list. In addition, a fee of 250 euros is charged for a key that is completely lost.

If the number of people increases after the reservation, additional people must be notified by email to . The additional person charge is based on the original rental amount. If the notification and payment for Additional persons is not handled by the tenant on his/her own initiative, the additional payment will be increased by 100%.

Responsibilities of the tenant:
a. Keeps the cottage clean. When leaving, you must put the furniture and other movables in their place, wash the dishes in the dishwasher, turn off the electrical appliances and lights, check the locking of the exterior doors and windows, and take the garbage in garbage bags to the outside garbage. If the obligations of point a are not complied with, a separate additional fee will be charged to the tenant in accordance with the cleaning company’s charge.
b. Take care of the fire safety of the cottage and follow the safety instructions.
c. Take care of the cabin’s furniture. The movable property is cataloged and described before the tenant arrives.
d. Report damages either by phone Antti Holopainen 040 732 7753 or by email .
e. Report any defects, malfunctioning equipment, leaking faucets/toilets, water damage, etc.

The tenant is obliged to compensate for all damages caused to the cottage, furniture or equipment, devices and the surroundings of the cottage. Failure to report increases the amount of compensation.

Smoking indoors, on the terrace or near the cottage is prohibited. Bringing pets indoors is prohibited. Violation of the prohibition will be charged for cleaning costs and possible damages.

Using the cabins electric plugs or heating poles to charge electric/hybrid cars is strictly prohibited. An additional fee of €500 will be charged for breaking the ban.

The rent of the cottage is determined based on the time, the length of the rental period and the number of people. Cancellation of the reservation must be done by emailing . The cancellation is made when the information about the cancellation has been received and confirmed on behalf of Kolmen Koukun Oy to the customer.

In cancellation situations where the rental price has been paid in full when booking; If the cancellation takes place no later than 2 months before the start of the reservation, 70% of the rental price will be returned. If the cancellation occurs less than 2 months before the start of the rental period, any payment will not be refunded.

In cancellation situations where the rental price has been paid in parts (advance/final payment); The advance payment is non-refundable. If the cancellation occurs less than 2 months before the start of the rental period, the final payment will not be refunded.

Changing the rental period means canceling the reservation and making a new reservation. Shortening the reservation does not entitle you to a refund, nor does the absence of a party member.

In reservations made through external reservation channels, the rental conditions of that service are followed (e.g., etc.).

If the beds have been used by more than the stated number of people (used e.g. in children’s games, slept on, towels used, etc.), clean sheets/towel sets will be replaced and the renter will be billed for the same amount afterwards. In addition, additional persons will be billed according to the same amount.

The tenant or the company has the right to cancel the contract if the cabin is not available to the renter at the start of the rental period (reservation lost, etc.) or the cabin is not fit for accommodation (fire or water damage, etc.), and it is not possible to arrange accommodation for the tenant for the agreed rental period. In this case, the payments will be refunded in full. Termination of the contract does not entitle to other compensations.

The company that rents the cabin has the right to terminate the lease if the tenant causes disturbance or danger to the cabin, the environment or people. In addition to the cottage rent, the tenant is obliged to pay the additional costs caused by the dismantling and the damages caused.

Complaints are sent by email to: . Disagreements are primarily resolved through negotiation. If no agreement is reached during the negotiations, the dispute will be resolved in the district court of Länsi-Uusimaa in Lohja. Finnish laws apply to the contract.

Kolmen Koukun Oy, ID number 2790342-9.