Terms of rental

Before paying for the reservation, the tenant is required to read the booking conditions. By paying for the reservation the tenant accepts these terms. 

The tenant must be of legal age (18) and is responsible for compliance with these terms and conditions for the entire group. 

The tenant may not hand over the cottage to a third party without the written permission of Kolmen Koukun Oy’s representative. 

Smoking indoors, on the terrace or near the cottage is prohibited. Pets are not allowed indoors. Violators of this rule are charged with cleaning costs and any damages happaned. 

The tenant will receive an information letter and a key box code via email before the start of the rental period. The rental period starts at 16PM on the day of arrival and ends at 12 noon on the day of departure. 

It is recommended to keep the key in the keybox during the rental period and the key will also be left in the keybox upon departure. If the key is forgotten during the rental period, the hostess can be asked to open the door. The hostess will charge the tenant a fee to visit according to their company’s own price list. 

A fee of EUR 250 will be charged for a completely lost key by Kolmen Koukun Oy. 

If the number of persons increases during the rental period, number of persons must be notified by e-mail to info@kolmenkoukun.fi. If the notification and payment for the additional persons is not handled by the tenant on his own initiative, the additional payment will be increased by 100%. 

Tenant’s obligations: 

  1. Keep the cottage basic tidy. On departure, put furniture in place, wash and place dishes in place, turn off electrical equipment and lights, check the locking of external doors and windows, take rubbish in garbage bags to the outside rubbish. If the obligations of point (a) are not complied with, a separate surcharge will be charged to the tenant in accordance with the cleaning company’s charge. b. Take care of the fire safety of the cottage and follow the safety instructions. c.Take care of the cottage movables. The movables are listed and described before the tenant arrives.
  2. Report damages either by phone Antti Holopainen 040 732 7753 or by e-mail info@kolmenkoukun.fi.
  3. Report any deficiencies, faulty equipment, leaking faucets / toilets, water damage, etc.

The tenant is obliged to compensate for any damage caused to the cottage, furniture or equipment, appliances and the cottage environment. Failure to notify will increase the amount of compensation. 

If the beds have been used for more than the stated number of people (eg children play, sleeping, towels used, etc.), clean sheets / towel sets will be changed and the same amount will be charged from the tenant afterwards. In addition, additional persons will be billed according to the same amount. 

The rent of the cottage is determined by the time, the length of the rental period and the number of people. The rental price is payable in full at the time of booking. In case of cancellation; 

Cancellation must be made by e-mail info@kolmenkoukun.fi. The cancellation is made when the information about the cancellation has been received and confirmed on behalf of Kolmen Koukun Oy to the customer. If the cancellation is made no later than 2 months before the start of the booking, 70% of the rental price will be refunded. If the cancellation occurs less than 2 months before the start of the rental period, the rental price will not be refunded. 

If the booking is canceled less than 2 months before the start of the booking, 70% of the payment will only be refunded if the person making the booking or a person living with him or her is seriously ill, seriously injured in an accident or has died. The grounds for cancellation must be demonstrated to Kolmen Koukun Oy with a medical certificate, death certificate or other reliable means. The same applies when the number of people decreases. 

If the cancellation is made later than 3 days (72 hours) before the start of the rental period or during the rental period, payments will not be refunded. Changing the rental date will result in the cancellation of the booking and a new booking. Shortening the reservation does not entitle you to a refund of payments, nor is the absence of any member of the party. 

The tenant has the right to terminate the contract and get back the payment made if the cottage is not available to the tenant at the beginning of the rental period (reservation lost, etc.) or the cottage is damaged (fire or water damage, etc.) and the tenant cannot be accommodated . 

The company renting the cottage has the right to terminate the contract if the tenant causes disturbance or danger to the cottage, the environment or people. In addition

to the cottage rent, the tenant is obliged to pay the additional costs of demolition and the damage caused. 

Complaints will be sent by e-mail to: info@kolmenkoukun.fi. Disputes are primarily resolved through negotiation. If no agreement is reached in the negotiations, the dispute will be resolved in the Länsi-Uusimaa District Court in Lohja. Finnish law applies to the agreement. 

Kolmen Koukun Oy, business ID 2790342-9. 

8/12/2021